Thank you for choosing Used Conex!

Our goal is to provide the best services to you. We want to make sure we'll meet your needs, so we wish to inform you about the process of delivering your order, and we also want to confirm a few details before we schedule you for delivery to ensure that you have enough space for the container.

Any delivery issues resulting from misinformation or lack of space will be subject to an extra delivery charge which you'll be responsible for. We kindly advise you to read the entire page and fill out the order confirmation form on this page so we can start working on your order as soon as possible.

Delivery Process (Average 10 – 20 business days)

Step 1. Once we receive your order confirmation form, our relations team will check on all the information you’ve provided to ensure that you have all the requirements for smooth delivery. If they need more info they will reach out to you again.

Step 2. Our relations team will send your order to our inventory department so they can assign a container to your order. Once Inventory assigns a container to your order, they will send a copy of the release number to the depot to notify them for the unit to be accessible for pick up.

Step 3. Once the depot confirms the accessibility of the unit, our inventory will send a copy of the release information to our logistics team so they book the trucking company.

Step 4. Once we have an ETA for your order, our customer relations team will send you an automated email notifying you about the delivery date. (The entire process to receive an ETA might take up to 7-10 business days)

1Customer Details

2Delivery Details

3Terms

Customer Details

Please confirm your order details exactly as shown on your paid invoice.

Name *

First

Last

Order Number (Invoice Number) *

Your order number is the same as your invoice number which can be found on your paid invoice.

Phone *

Email *

Please confirm the container/s that you have ordered. *

20ft Standard, Used WWT
40ft Standard, Used WWT
40ft High Cube, Used WWT
20ft Standard, Used CW
40ft Standard, Used CW
40ft High Cube, Used CW
20ft Standard, One-Trip
40ft Standard, One-Trip
40ft High Cube, One-Trip

Delivery Address (Address of where you want us to deliver your container) *

Address Line 1

City

State

Zip Code

Loading *

Doors to the cab (Doors will touch the ground last)
Doors facing the opposite of the cab (Doors will touch the ground first)

How would you like your container loaded? Would you like the doors of your container to be facing the cab of the truck or facing the back of the cab (meaning the doors would be the first to come off the trailer)?

What type of surface will your container be placed on: Dirt, Clay, Gravel, Grass, Concrete, or Sand? *

Is there a specific day that you will not be able to receive your container? We will try to avoid scheduling your delivery on those days as much as possible. (We do NOT deliver on weekends) *

Is there anything else you would like us to know? *

Do you have at least 16ft height clearance? *

Do you have at least 12ft width clearance? Please measure width of the entrance, gates, and width of the place where you need your container unloaded. *

Do you have at least 125ft straight shot clearance where you want the container unloaded? *

Is there any sharp turn from the road to the driveway or any other areas where the truck needs to turn? Please keep in mind that the length of the truck and trailer together is about 60ft and the truck will not be able to make 90 degree turns from the main road to your property if there is not enough room to maneuver. *

Are there any obstacles blocking the road? *

If you have any doubts about meeting the minimum space required for a smooth delivery, upload a video showing the delivery path from the main road to where the container is going to be placed.

Click or drag files to this area to upload. You can upload up to 10 files.

Do you have trouble getting reception/phone service at your delivery location? *

Delivery Instructions *

Your container will be delivered by a truck with a 40ft gooseneck trailer attached. The truck and trailer will have an estimated total length of 65ft. With this being said, the truck and trailer can not make a sharp 90 degree turn from a single-lane road into a driveway. Ground conditions must be favorable, meaning no mud as the truck and trailer could get stuck. If this were to happen, customer will be held responsible. In case of bad weather, please contact us immediately to reschedule your delivery. Please ensure that there are no obvious obstacles in the way, such as low-hanging power lines, trees, cables, creeks, or anything else that would prevent us from making a smooth delivery. Please take into consideration that weather and road conditions may have an effect on delivery times.

I have read and understand the instructions mentioned above.

Terms (Warranty, Cancellation and Return Policy) *

USED CONEX LLC is bound to fulfill the order within 20 business days from the date that the order was placed. In case of canceling the order before the mentioned period, USED CONEX LLC has the right to deduct a minimum cancellation fee of $200 or up to 25% of the customer’s invoice. Customer is aware of USED CONEX LLC’s Delivery Guidelines and is responsible to provide the minimum space required for delivery and preparation of the delivery site. In case the customer has any doubts about meeting the minimum space required for delivery, they are required to inform Used Conex LLC before placing an order and they are required to send pictures or videos of the delivery location to orders@usedconex.com. In case of rejection of the container due to space limitations upon delivery, rejection based on any reasons such as aesthetics, color, or anything that is not eligible based on the ones mentioned in the terms and conditions, USED CONEX LLC will have the right to deduct a dry run fee or an amount up to twice the delivery fee on the invoice plus a $200 cancellation fee. Used Conex LLC will issue a refund with the remaining balance within 5 business days. Cancellations within 24 hours from the priorly scheduled delivery date are subject to twice the delivery fee plus a $200 cancelation fee. The remaining balance will be refunded to the customer within 5 business days. During the delivery process, the Customer can request a specific location to drop off the container. If the truck gets stuck during the delivery of the container, the customer is fully responsible for getting the delivery truck out or towed, in addition to paying an hourly wait time fee of $100/hour to compensate for the driver’s time. USED CONEX LLC shall have no liability whatsoever for loss or damage due to late or delayed delivery. If Equipment is lost, stolen, or damaged in transit, the customer shall file a claim with the delivery carrier per US Department of Transportation guidelines. Furthermore, if USED CONEX’s performance of any sales invoice is, in whole or in part, prevented or hindered by any cause whatsoever, USED CONEX LLC shall have the right to cancel, without any liability on its part, all or portions of the sales invoice so affected and issue a refund where applicable. In case of any delay in delivery or postponement of the delivery date by the customer and the customer’s further request to cancel the order, USED CONEX LLC has the right to charge a cancellation fee of $200.00 or up to 25% of the customer’s invoice. Customers that choose to pick up the container understand that once they have received the release information sent to their email, they will no longer be able to cancel or change the order unless they inform USED CONEX LLC and wait 3-5 business days for the release to be voided first. Customers who cancel their order and refuse to pick up the purchased container, will be subject to a penalty/cancelation fee of up to 25% of the total invoice amount. Suppose Customer places an order for pick-up (meaning Customer will pick up the container using his truck and trailer or will hire a third-party carrier). In that case, they will have to inspect the container upon pick-up to ensure the container meets the order description on the invoice. If there is any problem with the container, the Customer must inform USED CONEX LLC and not leave the depot/container yard with the container. If the Customer leaves the depot with the container, they understand and accept that the sale has been finalized, and due to liability reasons, they won’t be able to return the container to the depot. Customer understands that once they receive the release information, they will need to pick up the container within 10 business days free of storage charge, and Used Conex LLC is eligible to charge a storage fee of $25/day for any days after 10 business days. In case of chargebacks or any extra fees resulting from any of the conditions mentioned under this, “Return and Cancellation Policy”, the customer understands that Used Conex LLC has the right to chase the funds by sending the unpaid bills and dues to collections agencies and/or pursue legal action to make the customer accountable. Customers will be responsible to pay the collections and legal fees in addition to their unpaid bills. To read all our terms and conditions, please visit https://usedconex.com/terms-and-conditions/

I agree to the terms and conditions mentioned above.

Signature *

I agree to the terms of this agreement.

Thank you for choosing Used Conex!

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