This privacy policy (“Policy”) outlines the collection, protection, and use of personally identifiable information (“Personal Information”) you may provide on the usedconex.com website (“Website” or “Service”) and its related products and services (collectively, “Services”). It also explains your choices regarding the use of your Personal Information and how you can access and update this information. This Policy constitutes a legally binding agreement between you (“User”, “you” or “your”) and USED CONEX LLC (“USED CONEX LLC”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement. This Policy does not apply to practices of companies not owned or controlled by us, or individuals not employed or managed by us.

SMS/Text Message Consent:

By providing your phone number and opting in to receive text messages from UsedConex.com, you agree to receive SMS communications related to our products, services, promotions, and other updates. These messages may include but are not limited to:

  • Information about our products and services
  • Promotional offers and discounts
  • Event notifications
  • Important updates about your account

You understand that message and data rates may apply. You can opt out of receiving text messages at any time by replying with “STOP” to our messages. Opting out will stop further text messages from us. For assistance or questions regarding our text message services, you can text “HELP”.

Automatic Collection of Information

Our primary concern is customer data security, and thus we exercise a no-logs policy. We may process minimal user data, only as much as necessary to maintain the Website and Services. Information collected automatically is used solely to identify potential cases of abuse and establish statistical information about the usage and traffic of the Website and Services. This statistical information is not aggregated in a way that would identify any particular user of the system.

Collection of Personal Information

Access and use of the Website and Services can occur without revealing personally identifiable information. However, for specific features, you may be asked to provide certain Personal Information (e.g., name and email address). We receive and store information you knowingly provide, such as when you make a purchase or complete online forms on the Website. This information may include:

  • Personal details like name, country of residence, etc.
  • Contact information like email address, address, etc.
  • Account details such as user name, unique user ID, password, etc.
  • Proof of identity such as photocopy of a government ID.
  • Geolocation data like latitude and longitude.
  • Other materials you willingly submit such as articles, images, feedback, etc.

Use and Processing of Collected Information

To make the Website and Services available or meet legal obligations, we need to collect and use certain Personal Information. Without this information, we may not fulfill product or service requests. Information collected may be used for purposes such as:

  • Creating and managing user accounts
  • Fulfilling and managing orders
  • Improving products and services
  • Sending administrative and marketing communications
  • Responding to inquiries and offering support
  • Requesting user feedback
  • Delivering targeted advertising
  • Administering prize draws and competitions
  • Enforcing terms, conditions, and policies
  • Protecting from abuse and malicious users
  • Responding to legal requests and preventing harm
  • Running and operating the Website and Services

Billing and Payments

For services requiring payment, we collect credit card or payment account information solely for processing payments. Transaction data is stored as long as necessary to complete transactions and then deleted. We maintain PCI compliance and conduct regular malware scans for additional security.

Disclosure of Information

As required for Services or transactions, we may share your information with trusted third parties that work with us, affiliates, and subsidiaries. Personal Information is not shared with unaffiliated third parties. These service providers are authorized to use your information solely to perform designated functions, and not for their own marketing purposes.

Data Retention

We retain and use Personal Information to comply with legal obligations, resolve disputes, and enforce agreements. After the retention period expires, Personal Information is deleted. Once expired, rights like access and erasure cannot be enforced.

The Rights of Users

You have rights regarding your processed information, including:

  • Withdrawing consent
  • Objecting to processing
  • Learning if information is being processed, accessing it, and updating it
  • Verifying information accuracy and requesting updates
  • Restricting processing in certain circumstances
  • Obtaining erasure of Personal Information
  • Receiving data in a structured, machine-readable format
  • Exercising these rights is contingent on factors such as location, consent, contractual necessity, legal obligations, and legitimate interests.

California Privacy Rights

California residents can request information about Personal Information shared for marketing purposes, and opt-out of the sale of Personal Information. Details are available on our Do Not Sell page.

How to Exercise These Rights

Requests can be directed to USED CONEX LLC through provided contact details. Identity verification may be required before responding to requests.

Privacy of Children

We do not knowingly collect Personal Information from children under 18. Parents should monitor their children’s Internet use and enforce this Policy. If a child under 18 has provided Personal Information, contact us.


The Website and Services use cookies for statistical purposes. You can accept or decline cookies, but declining may impact your experience. Learn more at internetcookies.org.

Do Not Track Signals

The Website and Services do not yet respond to Do Not Track signals.


Aggregated, non-identifying information may be shared with advertisers. Third parties may deliver ads that use cookies and track user behavior.


We may share information with affiliates to offer related products/services.

Email Marketing

We offer electronic newsletters, treating your email address confidentially. We will not disclose it except as allowed in this Policy. You can unsubscribe or continue to receive essential emails.

Links to Other Resources

We are not responsible for the privacy practices of linked resources.

Information Security

We secure information on controlled servers, employing safeguards to protect against unauthorized access, use, or disclosure.

Data Breach

In a data breach, we will take appropriate measures and notify affected users.

Changes and Amendments

We may modify this Policy, with notifications for material changes.

Acceptance of This Policy

By accessing and using the Website and Services, you agree to abide by this Policy.

Contacting Us

Contact us at info@usedconex.com for questions regarding individual rights and Personal Information.

Last Updated: November 30, 2020